Uplift Operational Experiences featuring Gartner®
In today’s experience economy, staying competitive means putting customer and employee experiences first. But without emphasizing the role of operations in delivering better outcomes, organizations will struggle to deliver a Total Experience (TX) strategy.
In this webinar learn about:
• Identifying different sources of digital friction
• Using "experience" as a lens to uplift business operations
• Adopting flexible solutions that can support operational roles and processes.