The CX Imperative for Utilities

A poor customer experience (CX) poses reputation, financial, compliance and regulatory risks to utility companies. A positive CX is imperative for a company’s sustainable future. Watch this recorded webinar to learn about what drives a positive customer experience, the strategic importance of using a CX platform and how some of the leading utilities across the world are using customer experience best practices to lead their customers to a sustainable future.
Learn more about what OpenText Customer Experience Platform for Utilities can do for you